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Find payment providers for your supplement business.

Supplement and wellness brands get a closer look from payment providers. We review your products, claims and terms, fix what holds you back, and find and compare providers that work with businesses like yours.

Established online brands selling supplements, nutrition and wellness products, often across several markets.

Assorted supplement capsules, tablets and soft gels with a sprig of fresh herbs on a marble surface
Sound familiar?

What holds supplement and health businesses back, and what we do about it

  1. The problem

    Applications declined or stuck in review

    Supplements often get extra scrutiny. Questions go back and forth for weeks while your launch waits.

    What we do

    We review your claims and product pages

    Our experience includes a decade of reviewing health information. We flag claims that are unclear or unsupported and suggest clearer wording.

  2. The problem

    Product claims that raise questions

    Benefit claims on product pages, packaging and ads are read closely. Wording that overpromises can hold up an application.

    What we do

    We close the gaps before you apply

    You receive a prioritised list covering product information, fulfilment, refunds and recurring-purchase terms.

  3. The problem

    Repeat orders that look unclear

    If customers cannot easily see how often they are charged and how to cancel, recurring orders become a concern.

    What we do

    We find and compare suitable providers

    We shortlist providers that work with your type of products and markets, compare their offers and support your application.

What you receive

  • A prioritised action list for your website, product pages and terms
  • Suggested wording for product claims, refund and repeat-order terms
  • A shortlist of payment providers chosen for your business profile
  • A plain-English comparison of the fees, reserves, payout timing and contract terms you are offered
  • Help preparing your application and answering provider questions

Practical recommendations, not legal advice. Changes to your website stay with your team.

Provider fit

Matched to your business, not a generic list

Providers differ in which supplement products, ingredients and markets they support, and where your company is registered matters as much as your website. That is why we match providers to your business profile instead of sending everyone the same list.

Before you apply

What providers look at, and what to prepare

When you apply, a payment service provider (PSP) assesses your business before agreeing to process payments for you. Requirements differ between PSPs, but these points come up often.

TopicWhat providers look atWhat to prepare
Products and ingredientsProviders look at: What you sell and whether any product is treated differently in your markets.Prepare: A product list with clear descriptions and ingredient information.What you sell and whether any product is treated differently in your markets.A product list with clear descriptions and ingredient information.
Product claimsProviders look at: How benefits are described on product pages, packaging and ads.Prepare: The wording of your main claims and what supports them.How benefits are described on product pages, packaging and ads.The wording of your main claims and what supports them.
FulfilmentProviders look at: Where products ship from and how long delivery takes.Prepare: Shipping locations, delivery times and fulfilment partners.Where products ship from and how long delivery takes.Shipping locations, delivery times and fulfilment partners.
Refunds and returnsProviders look at: Whether customers can find and understand your refund terms.Prepare: Refund and returns terms visible before purchase.Whether customers can find and understand your refund terms.Refund and returns terms visible before purchase.
Repeat ordersProviders look at: How recurring charges are explained and cancelled.Prepare: The amount, frequency and how to cancel, shown at checkout.How recurring charges are explained and cancelled.The amount, frequency and how to cancel, shown at checkout.
FAQ

Questions about health and supplements

No. We review how clearly and accurately your products are described and suggest better wording. For regulatory or legal questions about claims, speak to a qualified adviser.

Let’s talk payments.

Tell us about your business and the payment problem you’re facing. We’ll review your enquiry and contact you to discuss next steps.

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